IT Support Technician - Finap - Fintech Asia Pacific Lanka

IT Support Technician

IT Support Technician

Job Responsibilities

  • Provide technical support for operating systems (Windows, macOS, Linux).
  • Troubleshoot and resolve IT-related issues in hardware, software, and networking.
  • Perform routine system and hardware maintenance.
  • Assist non-technical users by explaining IT concepts in simple terms.

Requirements

  • 1 year of experience in an IT support role.
  • High school diploma in IT or equivalent (technical certifications are a plus).
  • Proficiency with major operating systems (Windows, macOS, Linux).
  • Basic knowledge of networking, hardware maintenance, and software applications.
  • Strong communication and problem-solving skills.
  • Proficiency in Sinhala and English (both languages required).

    Careers FAQ

    We offer a variety of roles across departments, including software development, consultancy, project management, and more. Check our career page for the latest openings and job descriptions.

    We value individuals who are passionate about innovation, have a strong work ethic, thrive in collaborative environments, and are committed to delivering excellence in their respective fields.

    Our recruitment process typically involves initial screening, interviews with relevant team members or managers, technical assessments (if applicable), and final evaluations. We strive to ensure a transparent and fair process for all candidates.

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    FINAP is a Sri Lanka–headquartered financial technology company building platform infrastructure for modern financial services. From core systems to digital payments and liquidity enablement, FINAP designs and operates technology that supports institutions at scale, in regulated and real-world environments. Our focus is on building platforms that endure; reliable, scalable, and shaped by deep domain experience.

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