Technology Support Associate - Careers FINAP

Technology Relationships Support Associate

Technology Relationships Support Associate

Job Responsibilities

  • Assist in identifying and leveraging new sales opportunities within the technology sector by supporting Sales Leads.
  • Generate and qualify leads via several lead generating strategies (i.e., cold calling, cold emailing, etc.)
  • Support the creation of engaging content for various marketing channels, including documentation and content creation.
  • Manage the entire lifecycle of client relationships, ensuring continuous satisfaction and growth.
  • Contribute to the team’s goal of enhancing ‘Revenue per Relationship’ and achieving year-on-year growth by continuously providing solutions to clients.
  • Provide insightful feedback to refine marketing and sales strategies.
  • Collaborate with senior leaders on strategic business pitches and client meetings.

Requirements

  • Minimum 1-2 years of experience in relationship management.
  • Qualified in Marketing, Management, or a relevant field. Recent graduates are also encouraged to apply.
  • Exceptional communication, negotiation and interpersonal skills.
  • Independent, strategic thinker with a proactive approach.
  • Strong understanding of technology markets and trends.
  • Always be available to ensure all of the customer needs are satisfied.
  • This is an on-site role and may require travel to the client sites on demand.

    Careers FAQ

    We offer a variety of roles across departments, including software development, consultancy, project management, and more. Check our career page for the latest openings and job descriptions.

    We value individuals who are passionate about innovation, have a strong work ethic, thrive in collaborative environments, and are committed to delivering excellence in their respective fields.

    Our recruitment process typically involves initial screening, interviews with relevant team members or managers, technical assessments (if applicable), and final evaluations. We strive to ensure a transparent and fair process for all candidates.

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    We are a Sri Lanka-based software solutions provider offering a multitude of products and services from Banking & Finance (Fintech), Microfinance, Nanofinance, Enterprise Solutions, Retail, Supply Chain Management (SCM), and Logistics. We are a process-driven ISO-certified company, working towards promoting financial inclusion and sustainability for a better tomorrow.

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