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Last Mile Delivery Solution

LMD —
The Last Mile
Delivered

The ultimate last-mile delivery solution tailored for the retail industry — connecting registered drivers with customer delivery orders in real time, setting a new standard for convenience.

Live Product Retail Industry Real-Time Dispatch
How Delivery Works
01
Order Placed
Customer places an order via the online platform
02
Nearest Outlet Fulfils
The closest supermarket outlet picks up the request
03
Driver Notified
Instant alert sent to the nearest registered driver
04
Delivery Completed
Driver navigates in real time and completes the order
Overview

The Final Step —
Done Right

LMD is the essential final step in the online ordering services provided by major supermarket chains. As the retail industry shifts towards seamless digital ordering, the last mile remains the most operationally complex and customer-facing part of the journey.

Our application efficiently connects registered drivers with customer delivery orders — when an order is placed via the online platform, the nearest outlet fulfils the request, sending an instant notification to nearby registered drivers. The result: a simplified, enhanced delivery experience that sets a new standard for convenience in the retail sector.

Product At a Glance
LMD — Last Mile Delivery Platform
CategoryDelivery Tech
SectorRetail & FMCG
DispatchReal-Time
NavigationInteractive Map
ClientJohn Keells Holdings
Support24 / 7 / 365
No commitment · Free consultation
Capabilities

Why LMD?

Six core capabilities engineered to make the last mile faster, smarter, and easier for every stakeholder in the chain.

01
Interactive Map
Effortless real-time navigation for deliveries — drivers get precise, up-to-the-minute route guidance via GPS-integrated interactive maps, ensuring timely and efficient drop-offs every time.
02
Real-Time Notifications
Instant updates for all users — customers, drivers, and outlet managers receive push notifications at every stage of the delivery, eliminating uncertainty and reducing support queries.
03
Efficient Order Matching
Smart order-to-driver pairing — the system automatically identifies and assigns the most suitable available driver based on proximity and availability, minimising wait times.
04
Seamless Integration
Interfaces seamlessly with the existing online ordering portal — no separate system for staff to manage. LMD plugs directly into the retailer's order flow without disruption.
05
Friendly UI
Intuitive and easy interaction across all user roles — designed so that drivers, outlet staff, and administrators can operate the platform confidently from day one with minimal training.
06
Master Data Management
An extensive driver and vehicle database at your fingertips — manage registrations, vehicle details, licensing, and availability from a single, centralised master data layer.
Process

From Order to Door —
In Four Steps

01
Order Placed Online
Customer places an order through the supermarket's online ordering platform as normal.
02
Nearest Outlet Fulfils
LMD identifies and routes the order to the nearest outlet for picking and preparation.
03
Driver Matched & Notified
The nearest available registered driver receives an instant notification and accepts the job.
04
Real-Time Delivery
Driver navigates via interactive map. Customer tracks in real time until order arrives at the door.
"
I want to express my gratitude to FINAP for their technical expertise and work ethic, which have been crucial in overcoming our software development challenges.
Mr. Osanda Warnakulasuriya
Vice President, John Keells Holdings PLC
John Keells Holdings PLC
Live Client
Get Started

Get In Touch
With Us

Ready to transform your retail delivery operations? Speak to our team to find out how LMD can be integrated with your existing online ordering platform and fleet of registered drivers.

Contact us for more information or to speak directly with a FINAP representative.

Email Us → Contact Page
Customer Support
Primary
+94 77 639 5135
Secondary
+94 76 624 2250
FAQ

Frequently Asked Questions

Technical
How does LMD ensure real-time navigation for deliveries?
By utilising interactive maps integrated with GPS functionality to provide drivers with real-time navigation instructions, ensuring efficient and timely deliveries to every customer location.
Can LMD integrate with existing online ordering platforms?
Answer to be provided by the FINAP team.
What measures ensure efficient order matching and driver pairing?
Answer to be provided by the FINAP team.
How is master data such as driver and vehicle information managed?
Answer to be provided by the FINAP team.
Is the user interface designed to be user-friendly and intuitive?
Answer to be provided by the FINAP team.
Business
How does LMD differentiate itself from existing last-mile delivery solutions?
LMD stands out by offering seamless integration with online ordering platforms, real-time navigation, and efficient order matching — ensuring unparalleled convenience and reliability for customers in the retail sector.
What impact can LMD have on retail operations and customer satisfaction?
Answer to be provided by the FINAP team.
What are the potential cost savings and ROI of adopting LMD?
Answer to be provided by the FINAP team.
How scalable is LMD for future growth and expansion?
Answer to be provided by the FINAP team.
Is LMD compliant with industry regulations and data security standards?
Answer to be provided by the FINAP team.