IT Support Technician - Finap - Fintech Asia Pacific Lanka

IT Support Technician

IT Support Technician

Job Responsibilities

Responsibilities:

  • Provide technical support for operating systems (Windows, macOS, Linux).
  • Troubleshoot and resolve IT-related issues in hardware, software, and networking.
  • Perform routine system and hardware maintenance.
  • Assist non-technical users by explaining IT concepts in simple terms.

Requirements

Requirements:

  • 1 year of experience in an IT support role.
  • High school diploma in IT or equivalent (technical certifications are a plus).
  • Proficiency with major operating systems (Windows, macOS, Linux).
  • Basic knowledge of networking, hardware maintenance, and software applications.
  • Strong communication and problem-solving skills.
  • Proficiency in Sinhala and English (both languages required).

    Careers FAQ

    We offer a variety of roles across departments, including software development, consultancy, project management, and more. Check our career page for the latest openings and job descriptions.

    We value individuals who are passionate about innovation, have a strong work ethic, thrive in collaborative environments, and are committed to delivering excellence in their respective fields.

    Our recruitment process typically involves initial screening, interviews with relevant team members or managers, technical assessments (if applicable), and final evaluations. We strive to ensure a transparent and fair process for all candidates.

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    We are a Sri Lanka-based software solutions provider offering a multitude of products and services from Banking & Finance (Fintech), Microfinance, Nanofinance, Enterprise Solutions, Retail, Supply Chain Management (SCM), and Logistics. We are a process-driven ISO-certified company, working towards promoting financial inclusion and sustainability for a better tomorrow.

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