OMS - Retail Order Management & Forecasting | FINAP
Retail Order Management & Forecasting

OMS
Smarter Retail,
Powered by AI

A state-of-the-art demand forecasting and stock replenishment solution for retail enterprises — tracking consumer, supplier, and warehouse data to identify patterns and generate AI-driven forecasts.

Live Product AI & ML Forecasting SAP-Ready Cloud SaaS
Live Enterprise Client
Keells Supermarket Chain
A subsidiary of John Keells Holdings PLC — largest listed company on the Colombo Stock Exchange
40K+
Suppliers
200+
Outlets
30K+
Daily Txns
AI & ML demand forecasting
Cloud-based SaaS deployment
SAP-ready integration
Multi-channel order management
Seasonal parameterisation
Overview

Demand Forecasting & Stock
Replenishment — Reimagined

OMS is a state-of-the-art software solution designed for demand forecasting and stock replenishment, catering specifically to retail enterprises. It is a comprehensive system that keeps track of consumer, supplier, and warehouse data — identifying patterns and generating accurate forecasts that help retailers make smarter inventory decisions.

By combining AI and machine learning with rapid cloud-based SaaS deployment, OMS gives retail operations the power to prevent wastage, eliminate order mismatches, and manage orders seamlessly across multiple channels — all from a single platform.

OMS facilitates effective management of every aspect of the retail business: from suppliers and warehouses, to stores, customers, and seasonal demand — in one unified solution that is easy to parametrise and scale.

Product At a Glance
OMS Retail Forecasting Platform
CategoryRetail Tech
AI / MLYes — Built-in
DeploymentCloud SaaS
IntegrationSAP-Ready
Live ClientKeells / JKH
Support24 / 7 / 365
No commitment · Free consultation
Differentiators

Why Does OMS Stand Out?

Built specifically for the complexity of modern retail — not adapted from a generic ERP module.

01
AI & Machine Learning Forecasting
Demand forecasts powered by AI and ML — identifying patterns in consumer, supplier, and warehouse data that no manual process could detect at scale.
02
Rapid Cloud SaaS Deployment
Get up and running fast with a cloud-based SaaS architecture that minimises implementation time and eliminates the need for costly on-premise infrastructure.
03
Single Source of Truth
Manage supplier, warehouse, store, and customer data all in a single unified solution — no more siloed systems or manual reconciliation across platforms.
04
Seasonal Parameterisation
Easy parametrisation to facilitate seasonal offers and promotional events — giving buyers and planners the flexibility to adapt forecasts for peak periods without manual overrides.
05
Zero Wastage, Zero Mismatches
Prevent costly stock wastage and order mismatches with data-driven replenishment recommendations that align purchasing precisely with demand signals.
06
Multi-Channel Order Management
Manage orders seamlessly across multiple retail channels — in-store, online, and hybrid — from a single, consolidated order management layer.
07
End-to-End Retail Coverage
Effective management of every aspect of the retail business — from procurement and warehousing to store replenishment and customer demand tracking.
08
Additional Module
To be confirmed by client team — update or remove this placeholder.
Platform Strength

Built for Enterprise Retail at Scale

OMS is engineered for the operational complexity of large retail organisations — not small-scale pilots.

01
Intelligence-Led

AI and machine learning sit at the core of OMS — not bolted on. Every forecast, every replenishment recommendation, and every pattern detection is driven by models trained on your actual retail data.

02
Integration-First

SAP-ready and built to integrate with supplier databases, WMS, POS systems, CRM software, and ERP platforms — OMS plugs into your existing infrastructure without disruption.

03
Crisis-Ready

When the Covid-19 pandemic struck, Keells Supermarkets was able to adapt to the "new normal" unlike any other retailer in the region — because OMS had already digitised and automated their supply chain.

Integration
SAP-Ready
Seamless integration with enterprise retail systems
OMS integrates with SAP and a wide range of existing retail infrastructure — including supplier databases, warehouse management systems (WMS), point-of-sale (POS) systems, CRM software, and ERP platforms — ensuring efficient data flow and optimised coordination across your entire operation.
Case Study

Keells Supermarket Chain —
Digital Transformation at Scale

How Sri Lanka's leading supermarket chain used OMS to build the foundation of full-fledged digitisation — and then weathered a global pandemic.

The Keells Supermarket chain is a subsidiary of John Keells Holdings (JKH) — the largest listed company on the Colombo Stock Exchange (CSE). Over the past few decades, Keells has positioned itself as a leader in the nation's FMCG industry.

In the late 2010s, the supermarket chain's management recognised that the company's infrastructure needed to be modernised. They understood the importance of technology in driving efficiency and enhancing customer experience — and in their search for a suitable technology partner, they found FINAP Worldwide.

The first step was implementing FINAP's OMS to set the foundation of full-fledged digitalisation and automation.

By the time the Covid-19 pandemic struck in the early 2020s — bringing unprecedented challenges to the retail industry — Keells was ready to adjust to the "new normal" unlike any other retailer in the region. The digital and automated infrastructure built on OMS meant the chain could adapt its supply chain, forecasting, and fulfilment processes rapidly while others struggled.

Live Enterprise Client
Keells Supermarket Chain
A subsidiary of John Keells Holdings PLC — largest listed company on the Colombo Stock Exchange
40K+
Suppliers
200+
Outlets
30K+
Daily Txns
"
I want to express my gratitude to FINAP for their technical expertise and work ethic, which have been crucial in overcoming our software development challenges.
Mr. Osanda Warnakulasuriya
Vice President, John Keells Holdings PLC
Get Started

Get In Touch
With Us

Ready to bring AI-powered demand forecasting and automated stock replenishment to your retail operations? Speak to our team about how OMS can be deployed for your organisation — quickly, with minimal disruption.

Contact us for more information or to speak directly with a FINAP representative.

Customer Support
Primary
Secondary
FAQ

Frequently Asked Questions

Technical
Would OMS interact with existing systems easily?
Yes. OMS is SAP-ready and seamlessly integrates with a range of existing retail systems — including supplier databases, warehouse management systems (WMS), point-of-sale (POS) systems, customer relationship management (CRM) software, and ERP systems. This ensures efficient data flow and optimisation of retail operations with minimal disruption.
What are the primary advantages of using a cloud-based system?
Answer to be provided by the FINAP team.
What is the technology stack used?
Answer to be provided by the FINAP team.
Why were React and Angular chosen for the front end of OMS?
Answer to be provided by the FINAP team.
How does the .NET framework contribute to OMS functionality?
Answer to be provided by the FINAP team.
What advantages does MSSQL offer for the OMS database?
Answer to be provided by the FINAP team.
Business
How can OMS improve our retail operations and business success?
OMS facilitates effective management of every aspect of the retail business — from demand forecasting to stock replenishment — leading to optimised inventory levels, reduced costs, and improved customer satisfaction.
What competitive advantages does OMS offer over other retail management solutions?
Answer to be provided by the FINAP team.
How scalable is OMS, and can it accommodate our growth plans?
Answer to be provided by the FINAP team.
What measures does OMS take to ensure data security and compliance?
Answer to be provided by the FINAP team.
What ROI can we anticipate and what is the projected implementation timeline?
Answer to be provided by the FINAP team.
How user-friendly is OMS and what training or support is available?
Answer to be provided by the FINAP team.